Last Updated: June 2026
Welcome to Ferm India. These Terms and Conditions govern your access to and use of the Ferm India website, dealer portal, and related services.
By accessing or using our services, you agree to be bound by these Terms and Conditions.
1. Company Information
Ferm IndiaNo.85/1, 2nd Floor, 1st Main, 3rd Cross,New Timberyard Layout,Bangalore – 560026, IndiaPhone: +91-96060 79453Email: info@fermindia.in
2. Services
Ferm India operates an e-commerce platform for the sale of power tools, spare parts, accessories, and related products within India.
The platform may provide:
- Product catalog browsing
- Dealer account access
- Order management
- Warranty claim submission and processing
- Notifications and communications
3. Account Registration
Customer and dealer accounts are created and managed by Ferm India.
Users are responsible for:
- Maintaining account confidentiality
- Providing accurate information
- Preventing unauthorized access to their accounts
Ferm India reserves the right to suspend or terminate any account found to be in violation of these Terms.
4. Dealer Accounts
Dealer accounts are approved and managed solely by Ferm India.
Dealer pricing, discounts, and wholesale benefits may vary and are provided at the sole discretion of Ferm India.
Ferm India reserves the right to:
- Approve or reject dealer applications
- Modify dealer benefits
- Suspend or terminate dealer access at any time
5. Product Information
We strive to ensure product information is accurate. However, specifications, pricing, images, availability, and descriptions may change without prior notice.
Minor variations between displayed images and actual products may occur.
6. Orders
All orders are subject to acceptance and availability.
Ferm India reserves the right to:
- Reject any order
- Cancel orders due to stock issues
- Correct pricing or listing errors
7. Payments
Payments may be processed through methods approved by Ferm India.
Orders may only be processed after payment confirmation where applicable.
8. Warranty Claims
Certain products may be covered under warranty.
Warranty claims submitted through the platform are subject to review and approval by Ferm India.
Ferm India reserves the right to:
- Request supporting documentation
- Approve or reject claims
- Determine eligibility under applicable warranty policies
Warranty decisions made by Ferm India shall be final unless otherwise required by law.
9. Intellectual Property
All content on the platform, including:
- Logos
- Product images
- Text
- Graphics
- Software
- Designs
is the property of Ferm India or its licensors and may not be copied, distributed, or reproduced without written permission.
10. Prohibited Activities
Users shall not:
- Use the platform unlawfully
- Attempt unauthorized access
- Distribute malware or harmful code
- Interfere with platform operations
- Misrepresent identity or business information
11. Termination
Ferm India may suspend or terminate access to any account without prior notice where misuse, fraud, security risks, or policy violations are detected.
12. Limitation of Liability
To the maximum extent permitted by law, Ferm India shall not be liable for:
- Indirect damages
- Consequential losses
- Loss of profits
- Data loss
- Service interruptions
13. Indemnification
Users agree to indemnify and hold Ferm India harmless from claims, damages, liabilities, and expenses arising from misuse of the platform or violation of these Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of courts located in Bangalore, Karnataka.
15. Changes to Terms
Ferm India reserves the right to update these Terms at any time. Continued use of the platform constitutes acceptance of updated Terms.
16. Contact
Email: info@fermindia.in
Phone: +91-96060 79453